Terms of Service

Last updated: September 14, 2026 · Version 4

These Terms of Service (hereinafter "Agreement") govern the relationship betweenIE Levitsky I. Yu. (hereinafter "Operator"), and the user (hereinafter "User") of the "Are You OK?" mobile application (hereinafter "Application").

This Agreement applies to users residing in the Russian Federation. They are served by IE Levitsky I. Yu. Users outside Russia are covered by the other Terms of Service.

1. General Provisions

1.1. The "Are You OK?" Application is designed to provide communication between family members to monitor the well-being of elderly relatives.

1.2. The Application is not a replacement for emergency services (112, 103, 01). In case of threat to life and health, contact the appropriate emergency services.

1.3. The Operator reserves the right to modify the terms of the Agreement. The current version is always available at youokapp.online/legal/terms?lang=en&operator=ip-levitsky.

2. Service Description

The Application provides the following features:

• Sending "I'm OK" status to family members
• Sending SOS signal with geolocation
• Notifications about relatives' status (push, SMS, Telegram)
• Status check reminders
• Creating and managing family groups
• Widget for quick access to features

3. Registration and Account

3.1. An account is required to use the Application. You may sign in using the methods offered on the sign-in screen: an SMS code, a WhatsApp code, or Telegram. Availability may depend on interface language and the country inferred from your IP address.

3.2. The User must have the right to use the phone number or Telegram account chosen for sign-in. If a supported Russian number is not registered with WhatsApp, the Application may send the verification code by SMS instead. Data processing for these methods is described in the Privacy Policy.

3.3. The User agrees not to share their account credentials with third parties.

3.4. Minimum age to use the Application is 14 years.

4. User Roles

There are two roles in the Application:

• Administrator — creates family group, pays for subscription, invites relatives, configures notification settings
• Tracked User — sends "I'm OK" status and SOS signal, receives reminders

5. User Obligations

The User agrees to:

• Use the Application only for lawful purposes
• Not send false SOS signals
• Not use the Application to stalk or track persons without their consent
• Not attempt to gain unauthorized access to the Operator's systems
• Not distribute malicious software
• Respect the rights of other users

6. Subscription and Payment

6.1. The Application provides 90 days of the Free plan: one tracked member and one caregiver.

6.2. After free or paid access ends, “I’m OK” check-ins and regular notifications require a subscription. SOS remains available; accounts and family connections are preserved. SOS sends push and SMS independently. SMS currently supports Russian numbers, subject to sending limits.

6.3. Available plans:

• Basic — 249 RUB/month, up to 2 tracked relatives and 1 administrator
• Extended — 399 RUB/month, up to 4 tracked relatives and 2 administrators

6.4. Payment is processed through App Store, Google Play or YooKassa. Refund terms are determined by the respective platform's policies.

6.5. Subscription renews automatically. Auto-renewal can be disabled in App Store or Google Play settings.

7. Intellectual Property

7.1. All rights to the Application, including design, code, trademarks, and content, belong to the Operator and/or its licensors.

7.2. The User is granted a limited, non-exclusive license to use the Application for personal, non-commercial purposes.

8. Limitation of Liability

8.1. The Application is provided "as is". The Operator does not guarantee uninterrupted operation and is not liable for technical failures.

8.2. The Operator is not liable for:

• Non-delivery of notifications due to reasons beyond the Operator's control (network issues, device settings, third-party actions)
• Actions or inaction of users
• Damages resulting from use or inability to use the Application
• Delays in emergency services response

8.3. The Operator's maximum liability is limited to the amount paid by the User in the last 12 months.

9. Termination

9.1. The User may delete their account at any time through the Application settings. Detailed instructions are available on the account deletion page.

9.2. The Operator may block the User's account for violation of the Agreement or abuse of Application features.

9.3. Upon account deletion, the account profile and check-in data are removed and session-renewal tokens for all devices are revoked. Separate sign-in and delivery records follow the retention rules in thePrivacy Policy. A minimal deletion-control record containing the internal account ID, role, last four phone digits, and lifecycle dates may be retained for no more than 30 days. An authorized administrator may permanently erase it earlier.

10. Dispute Resolution

10.1. All disputes are resolved through negotiation. Claims should be sent tosupport@youokapp.online.

10.2. Claim review period is 30 calendar days.

10.3. If a dispute cannot be resolved through negotiation, it shall be submitted to the court at the Operator's location in accordance with the laws of the Russian Federation.

11. Final Provisions

11.1. This Agreement is governed by the laws of the Russian Federation.

11.2. If any provision of the Agreement is found invalid, the remaining provisions shall remain in effect.

11.3. The Operator's failure to exercise any right under the Agreement does not constitute a waiver of that right.

12. Contact Information